Problem Internet failure !!!!

Internet failure, difficult connection, very slow or unstable data rate:

Here are the steps to check to restore the Internet home,

Diagnose the cause of the failure and repair or have it repaired.

Follow the following steps in order:

Check the connections (phone jacks, USB jacks,

Power ...), the cables and LEDs of your modem

(box). These should flash correctly (see manual provided by your ISP).

Also try to pull out the telephone jack very lightly,

The metal blades (inside the plug) do not make good contact when the

Socket is pushed in fully.

Trying to restart your Internet box

Test other Internet applications (e-mail or instant messaging, games, other

Software ...) than the browser to see if the Internet as a whole is unavailable or

Only a few applications are blocked.

Check your firewall settings (port 80 should not be blocked, or the

Internet browser and applications that use the Internet)

Check your IP address and network settings (see the tutorial to test and repair

Connection). Look at the manual of your ISP, but generally your computer must be

Set to obtain an IP address automatically (Control Panel>

Networks> Connection Properties> TCP / IP Settings).

Reinstall the modem driver and / or ISP software. If necessary, install the

Latest updates of your software (sometimes editors correct serious bugs that

May be causing your blocking) from another Internet connection.

Do an antivirus and antispyware scan if your connection is particularly slow or

Encounters problems without any real explanation. A virus may occupy your tape

Passing without your knowledge.

If you are using a Wi-Fi wireless connection, make sure you have access to the

Modem (box). If this is not the case, it is a problem connecting to the Wi-Fi network,

So try reinstalling your drivers and restarting your Wi-Fi

box. To see if the problem is caused by Wi-Fi, try connecting to your

Modem-box via Ethernet cable.

Try to repair Windows if you think system files could be damaged

Either by your last manipulations, or by wild installations / uninstallations.

You can also choose to manually create your Internet connection, without

By the software of your ISP. This can sometimes unblock the situation if the problem

The latest versions of your ISP software. To do this, just follow this tutorial.

If you can connect to the Internet, but the speed is very slow, there are tools

Online that will allow you to measure your actual throughput. Remember that

Problems are not necessarily your fault or that of your ISP. The site

Or the service you are using may also be at issue.

Contact your ISP (Internet service provider), the breakdown may also come from it.

Do not hesitate, if you can connect elsewhere, to the forums (type in

Example Internet connection problem + the name of your city), and ask your neighbors

To see if it is a generalized, localized or just personal problem.

Try the PC with its modem in another place. Also try changing the modem

Or cable to see if the problem comes from a hardware cause. Return to your ISP

If the malfunction comes from the Internet Box, to get a free change.