iPhone
users occasionally run into a strange error – the 9, 4005, 4014 / 4013 – that
prevents you from upgrading to latest iOS version via iTunes. Barring OTA
updates, any update that is done through iTunes runs the risk of several errors
and one of them, the 4013/4014, is our concern here.
Put simply,
the error is hardware related but like all things digital, you don’t really get
to fix this one without your share of head-banging. There are a variety of
solutions that worked for various people. What we try here is to make sure you
don’t go about trying them randomly but in an ordered way. That makes it easier
to fix.
Fix iTunes Error 4014
Before You
Start
As always:
Use the
latest version of iTunes
Make sure
iPhone has enough space to bring in a new update. A gig or more is recommended.
Also make
sure the iPhone is not low on battery.
Update your
Mac or PC, if there is an update available for it.
How to Fix
iTunes Error 9, 4005, 4014/4013
The Real
Problem
Error, 9,
4005, 4013 or 4014 could be due to certain reasons like faulty cable/port or
poor Wi-Fi network. On the surface, your iPhone connects to the computer,
iTunes recognizes the device but somewhere down the line, iTunes thinks that
the cable is not really that good or suddenly Wi-Fi starts ill-functioning.
Even your computer may turn out to be the real villain.
Solution #1: Reboot your iPhone
Disconnect
your iPhone from the computer and reboot it. To do so, just press and hold the
Home button and sleep/wake button at once for about ten seconds. On 7 and 7
Plus, press and hold the volume down button and sleep/wake at once.
Once your
iPhone has restarted, connect it to the computer again. And try to
Update/Restore it as usual.
Solution #2: Check Out the Faulty Cable/Port
Check out
the faulty cable and port as they could be causing trouble as well. Try a
different cable and use another port.
Solution #3. Is Wi-Fi Network Working Properly?
If Wi-Fi is
not working properly or it’s poor, the update process may get disconnected and
therefore you will get the error message. Hence, make sure that you have proper
Wi-Fi connection.
Disconnect
Wi-Fi both on your computer and iPhone and try to connect them to the network
after some time.
Give
another network a try as well; if it’s there.
Solution #4: Clean Up Your iPhone
The error
may appear due to lack of storage on your iPhone to accommodate the update.
Hence, clean it up.
Follow this
complete guide to retrieve plenty of storage without needing to delete photos
and apps.
Solution 5: Restart Your Computer, Reset Your
iPhone
If the
first two solutions don’t help you in fixing the trouble, restart your computer
and reset all settings on your iPhone.
(Settings →
General → Reset →Reset All Settings.)
If Everything Else Fails…
If all the
above-mentioned tricks don’t help you in fixing the error, then you must
contact Apple. The tech giant will take care of the issue and offer the better
solution to it.
Stay
connected with us for more such handy tips and feel free to shoot your valuable
feedback in the comments as well.
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